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Simon's Bus - Terms and Conditions

BOOKINGS:

All bookings accepted will be deemed to signify acceptance of these terms and conditions Intended journey/events should be booked with as much notice as possible. A £50.00 per bus deposit will be required at time of booking. If the customer then cancels the booking, Simonís Bus reserves the right to deduct any and all costs they have incurred, in respect of the booking, from this deposit. However if Simonís Bus cancels, a full refund will be given and no further liability will be accepted.

TIMINGS:

Simonís Bus cannot be held responsible for any consequential losses as a result of any unforeseen circumstances beyond our control, causing delay to the journey, i.e. traffic, weather, breakdown of vehicle, etc. Once a booking is confirmed the customer will be supplied with a written itinerary detailing all pick-up points, times and drop-off points as agreed at the time of booking. This will constitute a contract between the person booking the event and Simonís Bus Any changes by the customer must be requested immediately in writing. Simonís Bus will then issue a revised booking, and where appropriate, a revised costing. Any waiting time which is at customers request on the event day†will be charged for and†debited from the supplied debit /credit card. A revised invoice will then be sent to the card holderís address. Any†unauthorised/unagreed changes at customers request on the event day†will be charged for and†debited from the supplied debit /credit card. A revised invoice will then be sent to the card holderís address. Any†changes at customers request within 72 hours of event day†may be charged for and†debited from the supplied debit /credit card. A revised invoice will then be sent to the card holderís address.

PAYMENTS:

All payments must be from a Debit or Credit Card unless agreed otherwise in writing. There will be an additional 3% fee for any payments made by Credit Card. A deposit must be paid time of booking, by debit/credit card. All deposits are non refundable. The remaining balance will be debited from the supplied card 48 hours before the event. If the booking relates to the Christmas period, 1st to31stDecember, the balance will be taken on or about 1st December Any†unauthorised/unagreed changes at customers request on the event day†will be charged for and†debited from the supplied debit /credit card. The person making the booking is responsible for all payments before and after the event and will be deemed liable for any additional charges incurred. Drivers do not accept cash payments for balance or changes to itinerary. Any cash handed to the driver will be deemed to be a gratuity and not payment for any additional charges: - waiting time/soilage/additional stops etc. Payment is for transport only and any entertainment is free of charge.

SMOKING:

All our vehicles are strictly non-smoking. Valeting charges of £60.00 will be incurred if any evidence is found of any person smoking on board any vehicle. This will be debited from the supplied debit /credit card automatically. The person making the booking is responsible for all payments before and after the event and will be deemed liable for any additional charges incurred.

FOOD AND DRINK:

The consumption of certain food and alcoholic drinks is allowed if previously agreed in writing. The consumption of hot food, take aways and fast food is strictly forbidden at all times. If evidence is found of any food and drink consumption without prior arrangement/agreement a valeting fee of £60.00 will be charged. This will be debited from the supplied debit /credit card automatically. The person making the booking is responsible for all payments before and after the event and will be deemed liable for any additional charges incurred.

ABUSIVE BEHAVIOUR:

It is within the driverís discretion to refuse travel to any passenger using abusive or threatening behaviour/language to anyone.

DAMAGE/SOILAGE:

Any damage to the vehicles will be charged accordingly, plus any out of pocket expenses, e.g. loss of earnings etc. The person making the booking is responsible for all payments before and after the event and will be deemed liable for any additional charges incurred. Valeting charges of £60.00 will be incurred for any illness or soilage†in the vehicle and will be debited from the supplied debit /credit card automatically. The person making the booking is responsible for all payments before and after the event and will be deemed liable for any additional charges incurred.

LOSS OF PERSONAL BELONGINGS:

Simonís Bus accepts no responsibility for any loss of personal belongings whilst travelling in any vehicles.

DATA PROTECTION:

To comply with the Data Protection Act 1984, we must inform you that your name and address is held on our computerised mailing list. It is used exclusively for Simonís Bus and will not be given to any persons outside of Simonís Bus.

CCTV -

On some of our vehicles images are monitored and recorded for the purposes of crime prevention and public safety.

LAW:

These conditions and all other express and implied terms of the contract shall be governed and construed in accordance with the laws of England.

Contact us and book your party bus
Simon Holder T/A Simon's Bus 29 Charlotte Avenue, Wickford, Essex SS12 0DZ